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FAQ

Do I need to set up an account to place an order?

We would love you to create an account with us, but you are free to shop without one.

Which size should I choose?

NALLAs are available in two sizes: Standard and Large. Our Standard size is considered XS/S/M and fits American sizes 0 to 8. Our Large size is considered M/L/XL and fits American sizes 8 and above. NALLAs have no stitching, elastic or clips, so they can be tied, twisted and knotted as tightly as loosely as needed.

What payment methods does NALLA accept?

We accept PayPal and all major domestic and international credit cards. We recommend our international NALLA lovers use PayPal to ensure a successful transaction.

Is it safe to use my credit card online at NALLA?

At NALLA, your personal online security is important to us. Our page is directly linked to our Shopify Account where all of your transactions are secure and protected.

Do you ship outside the US?

Yes! The countries we ship to are displayed in the “country” dropdown menu at checkout.

Does NALLA ship to Post Office boxes?

Yes.

How soon can I get my order and how much will it cost?

Domestic US orders are typically delivered within 14 business days. International shipping times vary, but typically arrive within 2-6 weeks form the time the order is placed.

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